Shipping Policy
Based on location our deliveries are either handled in-house, but majority are
handled by Fastway Couriers and The Courier Guy. Depending on the
customers preference.
We have selected Fastway Couriers and The Courier Guy to partner with our
business because of their reputation of reliability, care and speed. We ship from
Johannesburg to most places in South Africa.
Delivery and courier policy
In-House Delivery service
- Covers deliveries within the west rand of Johannesburg and some parts.
- Please email all delivery queries to: info@bulletsandbrass.co.za
Fastway Couriers
- Our courier rates are calculated automatically on checkout once your area is inserted in the “AREA/SUBURB “Search field.
- Please Untick the box “ ship to a different address “ if shipping amount does not appear.
- All orders can be tracked via the Fastway Courier website
- Fastway Couriers ship daily. (except weekends)
- Orders are collected by Fastway Couriers between 1 and 3 days – if you require your order in a hurry please contact us for lead times.
The Courier Guy
- The Courier Guy ships products on every weekday.
- Orders will be dispatched to The Courier Guys between 1 and 3 days depending on whether payments are reflected into our account and verified.
- Our courier rates are calculated automatically on checkout once your area is inserted in the “AREA/SUBURB “Search field.
- Please Untick the box “ ship to a different address “ if shipping amount does not appear.
- All orders can be tracked via The Courier Guys website.
- All lead times indicated above are applicable once Payment has cleared into our account.
- When Placing an order and selecting “Local Overnight Flyer” or “Local Overnight Courier” does not mean that order will ship out the same day. This service merely states the time taken once the couriers collect.
- If you require your order in a hurry (eg. placing an order on a Thursday morning for delivery on a Friday) then kindly contact me if options are available.
- Orders may be dispatched on the day following the order date.
- For any queries please send an email to: info@bulletsandbrass.co.za
*VERY IMPORTANT!
The Courier Guy and Fastway Couriers offers a maximum R1000.00 insurance only on packages shipped with them. If you want to insure your package for a higher value please e-mail us at info@bulletsandbrass.co.za to arrange or discuss.
Returns Policy
At Bullets & Brass we attempt to deliver a good product with a good service. Sometimes a product may be defective or damaged. Give us a call or send us an e-mail and we can discuss a solution.